iDesktop is a web-based desktop management software. It can help IT administrators more effectively manage and monitor desktops, servers, software applications and other devices.
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iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality.
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SysUpTime network/server monitor is a powerful agentless network management product. It provides users out-of-box capabilities to efficiently and proactively manage any network of any size.

The SysUpTime MSP edition provides a complete solution for managed service providers (MSPs) and organizations with multiple sites to monitor any number of remote networks from a single central site.

SysUpTime network monitor is easy to set up and use. It can monitor the availability and performance of your Windows and Linux/UNIX servers, workstations, software applications (SQL, Exchange, Web Servers, etc), and network devices (routers, switches, etc). When a failure is detected, SysUpTime network monitor can alert the administrators by email, sound, running a script or other methods, as well as taking corrective actions such as executing remote Windows/Linux command, rebooting the machine, restarting the Windows/Linux service or running a script.

SysUpTime network monitor runs on Windows 2000/XP/2003 and Linux, and is competitively priced.
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iReasoning MIB browser is an indispensable tool for engineers to manage SNMP enabled network devices and applications. It allows users to load MIBs, issue SNMP requests, and receive traps.
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iReasoning SNMP Agent Simulator is a Java based application that can simulate SNMPv1/v2c/v3 agents. Since it is written in pure Java, it can run on all the platforms that have Java Virtual Machine installed, including Unix, Linux, Windows, etc. It allows you to develop, test and train SNMP management applications without purchasing and maintaining expensive hardware devices.
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SNMP (Simple Network Management Protocol) is the industry standard for managing networks. iReasoning Java SNMP API is the industry leading SNMP library, which provides a high performance, cross platform SNMP Java API for building network management applications. All SNMP versions (SNMPv1, SNMPv2c and SNMPv3) are fully supported. It is written in Java, and designed from the ground up to support all SNMP versions. There is no legacy code which only for a certain version of SNMP protocol. A robust SMIv1/SMIv2 MIB parser is included for translation between binary OIDs and human friendly names. All code bases are highly optimized to maximize performance and minimize overhead.
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iReasoning SNMP Agent Builder is a Rapid Application Development (RAD) tool for Java based SNMP agent development. It is capable of building two different types of SNMP agents: monolithic agents or extensible agents with master/subagent architecture based on AgentX technology ( in version 3.0). An intuitive graphical user interface is provided for automating a wide variety of SNMP agent development tasks, including automatically generating agent java source code from MIBs, incremental agent development, etc. All SNMP versions (SNMPv1, SNMPv2c and SNMPv3) are fully supported both on SNMP agent and manager sides. Many complex SNMP issues, such as SNMPv3 USM/VACM, inter-table indexing, table fate relationships, are already handled in base classes and hidden from the developers. Agent architecture is based on industry standard JMX^™*technology which provides a solid and flexible framework. In many cases this tool can cut agent development cycle time by more than 80%.
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TL1 (Transaction Language 1) is an ASCII or man-machine management protocol defined by Bellcore. It is used to manage most of the optical, broadband, and access equipment in North America. iReasoning TL1 library is a set of Java based APIs providing complete support for building TL1 management applications. It hides the complexity of TL1 protocol from engineers so they do not have to understand all the details of TL1 protocol. Because many vendors TL1 agents follow telecordia standards loosely, some other vendors TL1 libraries can not manage TL1 agents which have slightly different implementations. iReasoning TL1 library has a flexible architecture which can adapt to different implementations of TL1 agents easily.
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