DownloadiHelpdesk (Linux)

Installation Instructions

  • MySQL 4.1 or later version must be installed first.
  • If you want iHelpdesk to listen on default port 9020 (or any port number greater than 1024), you can log in as a regular user. Make installer executable: chomd +x
  • Run to start installation.
  • Execute $INSTALL_DIR/ireasoning/helpdesk/bin/ to start iHelpdesk server.

    If you want to start the server on startup, add this line to /etc/rc.local :
    su --session-command="$INSTALL_DIR/ireasoning/desktop/bin/" UserName
    (Replace $INSTALL_DIR and UserName with actual parameters. UserName is the user account used to run iHelpdesk server.)